Privacy Policy
1. Data Controller
The data controller for personal data collected on reflectiv.com is:
REFLECTIV
SAS
2 Avenue des Orangers, 94380 Bonneuil-sur-Marne, France
2. Personal Data Collected
When using our website and services, we may collect the following categories of data:
Identification Data
- Last name and first name
- Company name
- Position / job title
- SIRET number
Contact Data
- Email address
- Phone number
- Postal address
Commercial Data
- Order history
- Quote requests
- Product preferences
Technical Data
- IP address
- Browser type
- Pages viewed
- Connection date and time
Payment Data
Payment information is processed directly by our secure payment provider. Réflectiv does not store any banking data.
3. Purposes of Processing
Your personal data is collected and processed for the following purposes:
- Order and delivery management
- Responding to contact and quote requests
- Sending newsletters and marketing communications
- Improving our services and user experience
- Customer relationship management
- Compliance with legal and regulatory obligations
4. Legal Basis for Processing
5. Data Recipients
Collected data may be shared with the following recipients:
All our service providers are subject to confidentiality and security obligations in compliance with the GDPR.
6. Data Transfers Outside the EU
Some of our service providers may be located outside the European Union. In such cases, data transfers are governed by appropriate safeguards (standard contractual clauses, adequacy decisions) in accordance with the GDPR.
7. Data Retention Period
8. Data Security
Réflectiv implements appropriate technical and organisational measures to protect your personal data against unauthorised access, modification, disclosure or destruction. These measures include data encryption, access security and staff training.
9. Your Rights
Under the GDPR, you have the following rights: right of access, rectification, erasure, restriction, portability and objection to the processing of your personal data.
To exercise your rights, contact us at: info@reflectiv.com or by post to our registered office.