General conditions of sale

Article 1 – acceptance of orders
All orders imply unreserved acceptance of our general conditions of sale, notwithstanding any clause to the contrary included in our customers’ general conditions of sale.

Article 2 – delivery deadlines
Delivery or intervention deadlines are only given for indicative purposes, and any delays will not give the purchaser the right to cancel the sale, to reject the goods or the rendering of services, or to claim damages.

Article 3- Transport
All our goods are sold as purchased from our stores. They travel at the risk of the purchaser, whatever the means of transport or the means of payment – carriage paid or due.

Article 4- Sales price
Our goods are invoiced on the basis of rates in force on the day of the delivery or rendering of service, on the basis of rates in force on the day of execution.

Article 5. Payment terms and conditions
Unless stipulated to the contrary, our invoices are payable on reception of goods.
Réflectiv retains full ownership of goods until full payment of the price invoiced; until this date, delivered goods are considered as on deposit, and the purchaser shall bear any risk of damage they may suffer or cause. Nevertheless, the purchaser is authorised to use or sell said goods.
Réflectiv reserves the right to terminate this authorisation by registered mail as of the first payment incident. By express agreement, the failure to pay a single instalment or the breach of any of the obligations on the purchaser may give rise:
1/ at the choice of Réflectiv; either the expiry of any sum due, whatever the initial due date and terms of payment, or seek return of the goods at the cost of the purchaser.
2/ the payment of interest at the bank base rate plus 6 points.
3/ by way of penalty clause, the payment of an indemnity for recovery costs of 8% on the amount of sums due, subject to any other sums due, or authorise Réflectiv to delay any new interventions or deliveries.
The purchaser is prohibited from using a complaint against the vendor to delay payment of an instalment, fully or partially, or to seek compensation.
Invoices sent to the government, local authorities and their public establishments are payable in line with the terms and conditions provided for in the public procurement code, including its clauses on late interest due ex officio in the event of failure to pay within the required deadline.

Article 6- Guarantee
We agree to deliver goods which comply with Réflectiv technical specifications, and to repair any goods recognised as faulty by Réflectiv. In no case may our company be held liable for physical or material damage of any type that may be the direct or indirect consequence of a poor adaptation of the product or its incorrect use.
We recommend that users, before they start using the product, ensure that it is totally suitable for the planned use, by carrying out as required preliminary tests, which will be such as to protect them against any liabilities and risks incumbent on them. We will not accept any returned goods, without our prior written agreement. The provisions in these conditions are not exclusive of the application to a non professional purchaser of the legal guarantee in articles 1641 et seq of the civil code.

Article 7. Address of service and jurisdiction
Réflectiv chooses address of service as its registered address. In the event of any dispute as to the interpretation or execution of a contract of sale, the court of commerce of Créteil shall have sole jurisdiction.
Drafts or acceptance of payment will not give rise to any change or derogation to this jurisdiction clause.